Terms of service

NANIF — Terms & Conditions

Last updated: August 19, 2026

1. Introduction These Terms and Conditions govern your use of the NANIF website (nanif.store) and any purchases made through it. By browsing or ordering from our store, you agree to these terms.

2. Products & Pricing All products are subject to availability. Prices are listed in GBP (£) and may change without notice. We reserve the right to limit quantities or refuse orders at our discretion.

3. Orders & Payment By placing an order, you confirm that the information provided is accurate and that you are authorised to use the payment method. Orders are confirmed once payment is received.

4. Shipping & Transport We ship orders using third-party courier and postal services. While we take care in packaging your items, NANIF is not responsible for any damage, loss, theft, or delay that occurs during transport, delivery, or transit after the parcel has left our premises. Any claims for lost or damaged parcels in transit must be directed to the carrier.

5. Returns

  • Returns must be requested within 14 days of delivery.
  • Items must be unused, in original packaging, and in resaleable condition.
  • The customer is responsible for return shipping costs unless the item was incorrect or faulty on our end.
  • NANIF is not liable for any damage, loss, or theft of items during return transit. We recommend using a tracked and insured return service.

6. Limitation of Liability To the fullest extent permitted by law, NANIF shall not be held liable for:

  • Any indirect, incidental, or consequential damages arising from your use of our website or products.
  • Any loss or damage occurring during shipping, delivery, or return transit.
  • Any product malfunction, data loss, or incompatibility issues arising from improper use.

Our maximum liability for any valid claim is limited to the amount you paid for the product in question.

7. Warranties Products are covered by the manufacturer's warranty where applicable. NANIF does not offer additional warranties beyond what is provided by the manufacturer. Warranty claims must be directed to the manufacturer.

8. Intellectual Property All content on this website — including logos, text, images, and design — is the property of NANIF and may not be reproduced without permission.

9. Changes to These Terms We may update these Terms at any time. Continued use of the website after changes constitutes acceptance of the updated terms.

10. Governing Law These Terms are governed by the laws of England and Wales. Any disputes shall be resolved in the courts of England and Wales.

NANIF — Privacy Policy

Last updated: August 19, 2026

1. Who We Are NANIF (nanif.store) is operated by [your name/business name]. We are committed to protecting your personal data and your privacy.

2. What We Collect

  • Your name, email address, phone number, and shipping address when you place an order.
  • Payment details, which are processed securely by our payment provider — we do not store card information.
  • Browsing data such as IP address, browser type, and pages visited, via cookies.

3. How We Use Your Data

  • To process and deliver your orders.
  • To communicate with you about your orders and provide customer support.
  • To send promotional emails if you have opted in (you can unsubscribe at any time).
  • To comply with legal obligations.

4. Data Sharing We do not sell your personal data. We only share it with:

  • Payment processors to complete transactions.
  • Couriers to deliver your parcel.
  • Authorities if legally required to do so.

5. Cookies We use cookies to improve your browsing experience and analyse website traffic. You can disable cookies in your browser settings.

6. Your Rights (UK GDPR) You have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Object to or restrict certain processing.
  • Withdraw consent for marketing at any time.

To exercise these rights, contact us at [your email@nanif.store].

7. Data Retention We retain personal data only for as long as necessary to fulfil orders and meet legal requirements. Order data is kept for up to 6 years for tax and accounting purposes.

8. Security We use secure encryption for all transactions. However, no online transmission is fully secure, and we cannot guarantee absolute security.

9. Contact For privacy enquiries, contact [your email@nanif.store].

NANIF — Return Policy

Last updated: August 19, 2026

1. Return Window You may request a return within 14 days of receiving your order, in line with the UK Consumer Contracts Regulations.

2. Conditions for Returns

  • Items must be unused, in original packaging, and in resaleable condition.
  • Non-returnable items include: opened software, hygiene products, and items damaged through misuse.
  • Proof of purchase (order number or receipt) is required.

3. How to Return

  • Email [your email@nanif.store] with your order number and reason for return.
  • We will provide return instructions within 2 business days.
  • Return items to: [your business address].

4. Return Shipping

  • The customer is responsible for return shipping costs.
  • NANIF is not liable for parcels lost, stolen, or damaged during return transit. We strongly recommend using a tracked and insured courier.
  • If the item was incorrect or faulty due to our error, we will cover return shipping.

5. Refunds

  • Refunds are issued to the original payment method within 7 business days of us receiving and inspecting the returned item.
  • Original shipping charges are non-refundable.

6. Damaged or Faulty Items

  • If your item arrives damaged or faulty, contact us within 48 hours of delivery with photos.
  • We will arrange a replacement or refund. This does not cover damage caused during transit by the carrier — claims for transit damage must be made with the courier.

7. Cancellations

  • Orders can be cancelled before dispatch by emailing us. Once dispatched, the order must be processed as a return.

That's all three documents ready to go. Just swap in your actual name/business name, email address, and business address where you see the brackets.